5POP

Service Description

EVENT RESTRICTIONS - all vendor categories are accepted REQUIREMENTS - up-to three 8ft tables - tablecloth (any color) ARRIVAL | PARKING | UNLOADING | SETUP - arrive no earlier than 830 AM and immediately park in the garage across the street - unload from garage - cart your materials from garage to the main lobby of the building by crossing the skybridge between them - elevator up to the 24th floor where the setup takes place - you will be assigned where you setup STANDARD SIGNAGE PLACEMENTS - preferrable signage stays within your setup space - we must approve your signage setup if it desired to be outside of your setup space INFORM US AHEAD - if you are cooking onsite - if you need power access or bringing a generator PAYMENT ACCEPTANCE - you must accept all forms of card payments - accepting cash is not required STANDARDS FOR BREAKDOWN - breaking down starts no earlier than 5 minutes from the end time - tents must remain up until 1 minute past the end time - leave your setup area completely clean upon your exit - any spills or damages to the property must be brought to our attention STANDARDS FOR CACNELLATION POLICY - there are no refunds for canceling events - vendors can credit their bookings if they cancel more than 7 days before the event - there will be a $25 charge if we accept a special circumstance cancellation within 7 days in order to credit it to a new date or a new event entirely BAD WEATHER CONTINGENCY - how we handle bad weather contingencies is depended on each event - some events have the ability to bring outside vendors to auxiliary indoor spaces - more events do not have alternative indoor spaces - we credit all vendors if we decide to cancel the event due to weather - we do not credit vendors who no-show before we call the cancellation - we do not credit vendors who prematurely leave before we call the cancellation CONTACT - Sean Jaehne | Contact Second | 281-658-9593